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Lfordcnp
Newbie
‎09-27-2023 12:43 PM

Moved to new internet provider and Roku error message won’t leave me alone

I moved, new internet provider. About 2 hours into watching anything an error message appears that it appears I have switched internet providers, and the error message will not be removed from the screen unless I turn off the TV for several minutes. I cannot find any info on how to change settings to only new network. And I cannot find that my previous internet provider is still listed. Will appreciate asssistance.

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Strega2
Roku Guru
‎09-27-2023 01:11 PM

Re: Moved to new internet provider and Roku error message won’t leave me alone

Hmm, I don’t recall hearing about a Roku message saying you switched internet providers.  Are you sure that’s the exact message?  Does it look Roku-ish?  I mean, is possible that you are watching a Roku device through a smart TV, and it’s the Smart TV that’s putting up that message?  A way to check would be to grab the TV remote and see if you can deal with the message that way.

Banned but back. Because why not?
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