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seiji9
Newbie

Just discovered someone else's Roku account linked to my TV

I bought an open box TCL R655 on Saturday from Best Buy and have been using it a ton the past week. I know I should've done a factory reset first thing, but it slipped my mind. I was rifling through the settings earlier and found that one of the geek squad guys had his email linked to my TV, which I guess happened due to whatever testing they had to do on it before they could sell it. Seems I can only get rid of it through a reset, which I'll do, but should I be worried about this? I put my amazon prime account on the TV and also connected my PC to it. Could this guy potentially have access to any of that?

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2 REPLIES 2
andyross
Roku Guru

Re: Just discovered someone else's Roku account linked to my TV

Before you factory reset the TV, sign out of everything. The PC should not be affected.

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renojim
Community Streaming Expert

Re: Just discovered someone else's Roku account linked to my TV

@andyross, @seiji9 is a spambot copying and pasting a reddit post merely to add the same two spam links in its signature over and over again.  Why Roku can't stop it is beyond me.

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