Wi-Fi & connectivity

[Joejoejoe]

I have you all the info you requested and still no progress!

[Joejoejoe]

Still no feedback.  Are you looking at the issue?

[Joejoejoe]

Still no resolution or reply.  Looks like customer assistance is lacking assistance?

[RokuTakashi]

Hi @Joejoejoe,

Thanks for keeping us posted.

We sincerely apologize for the inconvenience it caused you, and this is not the experience we want you to have. We're currently aware of the issue, and the appropriate Roku team is working further to resolve it. Rest assured that once more information is available, we'll make sure to update this Community thread. 

Your understanding and patience are greatly appreciated in the meantime.

All the best,
Kash

[Joejoejoe]

Thank you takashi

[olddog1]

roku camera finally working like it should