Wi-Fi & connectivity

[originalamb]

My router kicked the bucket so I got a new one yesterday. And now I'm unable to activate my Roku, as it's looking for the previous wireless network, which no longer exists. How do I get my Roku to recognize and connect with the new wifi network?

[makaiguy]

Using your remote, Settings > Network > Set up connection.

[Patacake1230]

I have the same issue but I don’t have my Roku remote any longer. I’ve been using the app in my phone for over a year now. The only issue with that now is that I need both my phone & Roku to be on the same network to be able to use that. 
Can someone please help? (:

[renojim]

No one can help.  You need a remote.  The only other option is to set up your new router (SSID and password) to match your old router.

[korset26]

Having the same issue. Feel like stuck in a loop where I can't update the settings without being able to locate the device. Can't locate the device until I'm able to update the settings.

I only have the remote on my phone.

Any idea if I buy a replacement physical remote if it would connect?

[Patacake1230]

Thank you 

[renojim]

@korset26, yes a physical remote is what you need.  Depending on your model of Roku you may be able to get away with a universal remote.  If you have a stick, you'll need a genuine Roku remote.

[Patacake1230]

Thank you 😊 

[DM123]

had to get a new router and modem . How do I change the original set up?

[makaiguy]

---

@DM123 wrote:

had to get a new router and modem . How do I change the original set up?

---

Scroll back up to the top of this thread and read the existing posts.