Wi-Fi & connectivity

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How to change Roku to a new wireless network?

My router kicked the bucket so I got a new one yesterday. And now I'm unable to activate my Roku, as it's looking for the previous wireless network, which no longer exists. How do I get my Roku to recognize and connect with the new wifi network?

13 REPLIES 13
makaiguy
Community Streaming Expert

Re: How to change Roku to a new wireless network?

Using your remote, Settings > Network > Set up connection.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Patacake1230
Reel Rookie

Re: How to change Roku to a new wireless network?

I have the same issue but I don’t have my Roku remote any longer. I’ve been using the app in my phone for over a year now. The only issue with that now is that I need both my phone & Roku to be on the same network to be able to use that. 
Can someone please help? (:

renojim
Community Streaming Expert

Re: How to change Roku to a new wireless network?

No one can help.  You need a remote.  The only other option is to set up your new router (SSID and password) to match your old router.

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korset26
Newbie

Re: How to change Roku to a new wireless network?

Having the same issue. Feel like stuck in a loop where I can't update the settings without being able to locate the device. Can't locate the device until I'm able to update the settings.

I only have the remote on my phone.

Any idea if I buy a replacement physical remote if it would connect?

Patacake1230
Reel Rookie

Re: How to change Roku to a new wireless network?

Thank you 

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renojim
Community Streaming Expert

Re: How to change Roku to a new wireless network?

@korset26, yes a physical remote is what you need.  Depending on your model of Roku you may be able to get away with a universal remote.  If you have a stick, you'll need a genuine Roku remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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Patacake1230
Reel Rookie

Re: How to change Roku to a new wireless network?

Thank you 😊 

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DM123
Newbie

Re: How to change Roku to a new wireless network?

had to get a new router and modem . How do I change the original set up?

makaiguy
Community Streaming Expert

Re: How to change Roku to a new wireless network?


@DM123 wrote:

had to get a new router and modem . How do I change the original set up?


Scroll back up to the top of this thread and read the existing posts.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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