Wi-Fi & connectivity

[Trnine]

Exact same issue. Started about a week ago after having the TV for about 3 years. I have to unplug it and it reconnects no problem. If I try and connect when it says no internet I get the bkus spinning circle of death and inky think to do is unplug. 

I won't buy another roku product if the answer is u have to restart or unplug every time. Every other device include my roku “stick” works no problem. 

[Vm2019]

I did this. And the internet reconnected but still stops working every time the tv is turned off and back on

[Roodbs]

Same!! I am done! 

[Karen69]

When will you release an update to fix the Roku TV power on issue? My 89 yo mother is pissed and wants me to get a Fire Tv

[Minniec35]

Yes this is a similar issue for me using an Walmart brand onn Roku TV with Apple Airplay, have to restart once a week to get the iPad to successfully reconnect to the Airplay

[dickless]

works for now until they send another update.

[dickless]

yeah Right !! You people are full of s***.

[Firemann59]

I have the same problem with a Roku Stick. Plugged into a TV and powered through a usb port on the TV. It just started doing this in the last couple of weeks. I have had it connected this way for several years with no problem. I have tried a factory reset and a system restart with no effect. I suspect there was a firmware update that started this problem.

[AnaCue23]

Thank you so much. I was having the same problem and now it’s solved. I appreciate your help. 

[williasp]

I have a Phillips Roku TV, so Roku is built in (i.e., no stick).  It worked well for a couple of months, then suddenly "no connection."  Not only is there no connection when I turn it on, but then I go to settings and attempt to "connect."  My wifi (Deco mesh system) is recognized and shows a strong signal.  I hit connect, but NO DICE.  It refuses to connect to the wifi it sees. (Yes, the password is correct.)  I unplug the TV for 30 seconds, then plug in and power on.  Occasionally, that works, but mostly not.  I need to unplug TV and reboot my router.  Then when everything is up and running, I have a wifi connection (or, if not, I can reconnect through settings).  I've tried numerous steps, like telling the TV to forget the network and only connecting to the IOT band that is restricted to 2.4G.  The problem persists.  I can turn this TV on in the morning and have a connection, then turn it off for several hours, then turn it on in the afternoon only to see "no connection."  And then I have to go through the multiple reboots mentioned above to get the connection back.  This makes ABSOLUTELY no sense.

I have two other TVs with Roku streaming sticks and have not run into this problem.  In fact, the problem TV (in my basement) is a replacement for a smaller TV with which I used a Roku streaming stick.  I never had a problem with that Roku streaming stick, which is in the exact same location as the problem Phillips Roku TV.  What gives?

Is there a solution short of tossing this TV?  (Is there some way I can use the old Roku streaming stick by plugging it into one of the HDMI ports on the Phillips Roku TV?  If so, how do I get the TV to automatically go to the HDMI channel?  Totally frustrated!!!!!