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Grayboss
Reel Rookie
Friday

Error 003 please help tried everything

Please help I have unplugged my router reset my Roku Streaming Stick (3800 series) switched HDMI ports used my mobile hotspot disconnect every device from my home WiFi and I continuously get the same message please help 

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RokuJohnB
Community Moderator
Community Moderator
yesterday

Re: Error 003 please help tried everything

Hi @Grayboss,

Greetings from the Roku Community, and thanks for raising this concern directly with us!

We understand you are having a problem with the Roku streaming stick since it will disconnect from your network. We're happy to assist you further. Error 003 means you have an unstable network connection, usually caused by fluctuations in speed or signal strength. It is also important to consider the number of devices connected to your network. Please check out this support article on how to fix internet errors and issues on your Roku streaming device.

We hope this helps. Please keep us posted if there's anything else we can do to assist you.

Best regards,
John

John
Roku Community Moderator
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