Wi-Fi & connectivity

[wascoopy]

I have Verizon mobile hotspot. I have changed to the 2.4 ghz and also to the 5 ghz. I have done the factory reset and all the steps to most posts and Youtube videos.  Still no connection. Still my roku has not found my network. When I first bought this years ago,  worked fine. Frustrating. 

[Skinny68]

@wascoopy  

sorry to hear that! It’s just not right when we have no connection 😂

If it came with any paperwork read and make sure it supports hotspots 

[Skinny68 · Accepted solution]

Have you turned of the 5g off and try connecting to 2.4g some older Roku’s are not supported if that works turn the 5g back on 

[afinn8]

THANK THANK THANK YOU!! Going into my xfinity app and switching the type of wifi or whatever FINALLY WORKED...it took me 5 hours to find this && I thought I was going to go insane!!! THANK YOU