Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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K_C1
Binge Watcher

Re: Software update failed error code 003

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What was the problem cause mine just started saying same?

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RokuJohnB
Community Moderator
Community Moderator

Re: Software update failed error code 003

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Hi @K_C1,

Thank you for posting here in the Roku Community!

We understand you're unable to update your Roku TV software. We're happy to help.

Please try the troubleshooting steps that @RokuArjiemar provided above and see if that fixes the issue.

We hope this helps. Keep us posted if the problem persists.

Kind regards,
John

John
Roku Community Moderator
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K_C1
Binge Watcher

Re: Software update failed error code 003

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It updated from 14.1..1 and build was 12228 to 14.1 and now build is 4.7709-ch.kinda weird I thought.It seemed to act as it was hacked.Now device connect will not stay disable and I have only stock remote nothing else wireless to connect.

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