Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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PeterHackett
Level 7

Connection uneven and slow

After working smoothly for some time my ROKU Express connection is now very slow and uneven.

Frequent Pandora cut-outs and Netflix , HULU & Prime Video break away with a revolving circle appearing

with or without percentages.

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1 REPLY 1
RokuKariza-D
Community Moderator
Community Moderator

Re: Connection uneven and slow

Hi @PeterHackett 

Thanks for reaching out here in the Community!

Please be advised that buffering usually occurs when your internet connection provided by your ISP cannot supply data fast enough for the playback device. Try these simple tips and troubleshooting steps as this may help with the connectivity issue: Improve your Wi-Fi

Let us know how it goes.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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