Wi-Fi & connectivity

[SWJonesVT]

I'm in the process of changing out my Wifi router and wireless provider.  Will Roku remember all of my settings - favorites, premium channel logins, etc. when I change routers, or do I have to re-enter all of that information?

[RokuCarly · Accepted solution]

Hi @SWJonesVT 

Welcome and thank you for posting here at the Roku Community!

We'd be more than happy to assist you regarding your query.

Changing of Wi-Fi router/network connection will not affect your Roku account. It won't interrupt the features that you've set to your Roku streaming device. 

If there's anything else we can be of assistance with, let us know, and we'd be more than happy to assist you with anything.

All the best,
Carly

[Snoopy6209i]

Where and how do I change PW stc. For a new connection sysrem?

[RokuCarly]

Hi @Snoopy6209i,

A warm welcome here at the Roku Community!

Thanks for reaching us here regarding your query. We highly suggest you directly contact your Internet Service provider as they will further assist you in changing your password for a new connection system. 

Please don't hesitate to contact us again if you need help or have any other inquiries. We'd be more than happy to assist you with anything.

All the best,
Carly

[SWJonesVT]

FYI, Roku did remember all the settings I had put in.  Hulu did not, so I had to put my username and password back in after the internet router was changed.  Every other service remembered what I had already put in place.