Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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AvsGunnar
Community Streaming Expert

Re: Can't get the roku to connect to the wireless internet

@siva27 

Did you try changing it to another simple password and then rebooting both the router and Roku device?

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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AvsGunnar
Community Streaming Expert

Re: Can't get the roku to connect to the wireless internet

@siva27 

Did you try changing it to another simple password and then rebooting both the router and Roku device?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Ed_Acciardi
Binge Watcher

Re: Can't get the roku to connect to the wireless internet

I’m thinking that Roku really screwed up, somehow. All 3 of my Roku Ultras stopped working 2 days ago. I tried everything under the sun, but the only thing that worked was renaming my router, and turning off encryption so that a password isn’t required. 

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siva27
Channel Surfer

Re: Can't get the roku to connect to the wireless internet

I rebooted the modem - unplugged the power, waited a few minutes, and plugged it back.  Then tried connecting Roku devices with the same password, and now it worked!  But it is very strange that suddenly both of them stop connecting at the same time and refuse to recognize the password!

Ed_Acciardi
Binge Watcher

Re: Can't get the roku to connect to the wireless internet

Well, I’m certainly glad you got them working. I had to turn off encryption (so no password needed) to get mine back online. 

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siva27
Channel Surfer

Re: Can't get the roku to connect to the wireless internet

But that means anyone can connect to your network! 😟  Just rebooting didn't work for you?

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Ed_Acciardi
Binge Watcher

Re: Can't get the roku to connect to the wireless internet

No, I rebooted everything dozens of times. The only thing that worked was renaming the router, and disabling security.

I’m not too concerned about the open network, as i live in a very remote area, quite a bit back from the road. Im surrounded by forest. A car goes by maybe once every few days. But I would like to figure this out. Seems like lots of Roku owners are having the same problem at the same time. I’m thinking Roku may have pushed an update that bolluxed up something in the networking code. I’m an engineer, and it drives me nuts when things just don’t add up. It drives my wife crazy! 😇

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