Amina
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11-09-2024
07:35 PM
Can't connect after repeatedly unplugging and plugging router and roku
I've unplugged and plugged in my router and restarted and unplugged my roku five times and still cant connect. HELP. This is aggravatin.
1 REPLY 1
makaiguy
Community Streaming Expert
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11-10-2024
12:25 PM
Re: Can't connect after repeatedly unplugging and plugging router and roku
@Amina -
There are a number of variables that can affect this, so more info from you will help. I'm assuming you are trying to set up a WiFi connection.
- Is this an initial setup, or a new problem on a system that previously connected?
- Not all Roku's have the same capabilities. What Roku model and model number do you have? Settings/System/About will tell you.
- Does your router support both 2.4 and 5 GHz WiFi bands?
- Do you have other devices that connect to your WiFi? If so, do their setup screens show you what WiFi channel they are connected to?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X