Wi-Fi & connectivity

[SLANTAVENUE]

Why can't I just call or how about sending an E-maiol

I HAVE LOTS OF ISSUES WIT ROKU RIGHT NOW

1st off the channel doesnt work in THAILAND!!!!!!!!!  thats B.S.

2nd I can't get it to connect to my Wi-Fi here because it DOES NOT PROVIDE A WAY TO ENTER PASSWORD then it gives me a message to go to 

DIRECT-roku-GTO-5E69AB'  WELL GUESS WHAT THIS SITE IS NON EXISTANT

and the site you go to does not offer any where to put in a password so I waste more time and log into my roku account and can't find ANY WHERE ON THE **bleep** SITE TO ACTIVATE MY ROKU BOX

YOUR A JOKE ROKU NO SUPPORT LOWESY DIRECTIONS AND JUST PLAIN A WASTE OF MY MONEY   AAAARRRRRrrrrrrrrggggghhhhhhhhhhhh  E-mail me SUPPORT LETS TALK OFFER ME SOME HELP - maybe  ??????? sound of crickets

[SLANTAVENUE]

HEY I GOT SOME CONGRATULATIONS 

WHAT!!!!!!

good job patrick you posted in our community blog no go FO

SUPPORT SUPPORT YYOUR PRODUCTS BETTER   AAAAAAAaaaaaRRRRRRRrrrrrrGGGggggHHHHHHhhhhhhhh ROAR

[Anonymous]

@SLANTAVENUE  sorry but Roku is not officially supported where you are.

according to this:

https://community.roku.com/t5/Roku-setup/Which-International-Countries-Can-Use/td-p/788254

• United States
• Canada
• France
• United Kingdom
• Germany
• Argentina
• Brazil
• Chile
• Colombia
• Costa Rica
• El Salvador
• Guatemala
• Honduras
• Mexico
• Nicaragua
• Panama
• Peru

That's it. Apps outside those counties may or may not work, depending on if the developer decides to support a Roku app in a country where Roku itself isn't supported. Most don't, though a few do.

[Strega2]

Yes, Roku is unsupported in Thailand.  If it kind of works to some degree, then you are doing well.  However, you may well be able to get it onto your Wi-Fi network and load some apps/channels.  (Possibly not all the ones you want.)

DIRECT-roku-GTO-5E69AB isn’t even a URL so I’m not sure how you were told to go there.  It sounds more like the name of a Wi-Fi direct network for the remote and roku to privately use, but I don’t know how you came across it.  If you could post a screen shot, that would be interesting.

I have seen some posts where people were confused about entering the password, like: 

https://community.roku.com/t5/Wi-Fi-connectivity/Roku-sees-Wi-Fi-name-but-no-option-for-PW-Help/m-p/...

https://community.roku.com/t5/Roku-setup/New-Roku-Stick-not-responding/m-p/834034

https://community.roku.com/t5/Wi-Fi-connectivity/wireless-network-password-page-will-not-come-up/m-p...

Other threads have been like:  There’s no way to input the password, and then a bit later they post something like: Oh, I figured it out. So I’m not sure exactly what changed between the two posts.  Possibly just hadn’t moved to the password field, but it’s hard to tell.