Wi-Fi & connectivity

[Monty_34714]

Disconnected electric plug and streaming stick and then reconnected.

Also did the factory reset several times.

Does same thing each time. Get the screen that says "installing updates Progress 0%".

Then changes to "Unable to connect" screen.

Remote is unresponsive - did install new batteries but no change.

I did notice that while the screen was on the "installing updates Progress 0%" display I was able to hear my remote when I moved the arrows. But, soon afterwards, remote went silent and then "Unable to connect".

It seems like issue occurred during installing updates but just my assumption.

Thanks

[Monty_34714 · Accepted solution]

It just started working again for no reason than I could tell?

Did it just keep trying to install the updates on its own?