Wi-Fi & connectivity

[GC6]

Hello

I have the same problem.

I see ‘Missing Advanced Wireless Receiver’ when I start up. All is good with HDMI socket,cables,wifi and TV otherwise. All was working ok with my Roku device for the last year.

It is still under warranty.

How do I return it for replacement ?

[RokuJanadeeK]

Hi @GC6,

Thanks for bringing this issue to our attention.

Would you mind providing us the device ID of this Roku device so we can have it checked? Also, when did you start seeing this issue, and what troubleshooting steps have you taken so far?

Please keep us updated so we can continue assisting.

Regards,
Janadee

[RokuArjiemar]

Hi Community Users,

We are locking this thread because the information may need to be updated.

If you are still experiencing issues related to the original topic, here are a few steps you can take:

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The Roku Community Team