pbarreda
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07-26-2023
07:24 AM
4K streams as 1080 on my tv
Having a very frustrating problem. I have a Roku ultra, wired connection to router. When I play 4K movies on Netflix it is definitely 4K. When I stream 4K movies from my computer (iMac using Plex), the movie listing says 4K but it plays as 1080. Thought it might be wifi strength, but I ran an Ethernet cable to connect them and there’s no change. Please help!!
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renojim
Community Streaming Expert
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07-26-2023
01:04 PM
Re: 4K streams as 1080 on my tv
You'll probably get better help in the Plex forum: https://forums.plex.tv/
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Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.