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brkdncr
Newbie

Receiving push notifications when turned off

I have Push notifications turned off in the mobile app.  I received a push notification advertising Dear Santa.  Please fix.

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Receiving push notifications when turned off

Hi @brkdncr,

Welcome to the Roku Community!

Thank you for informing us about the issue with Roku Smart Home notifications, which persist even after turning off push notifications. We are here to assist you with this.

We would like to take a closer look into this issue. Could you please send us a screenshot showing the advertising for the Dear Santa notification on your Roku Smart Home app?

To insert an image in a post:

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  3. Choose an image source location.
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We look forward to your response.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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