Momma04
Level 7

Need help with Videos that are not uploading

I have a few videos that didn’t upload but all the ones before or after it did. How can I get those and make sure that it doesn’t happen again? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Need help with Videos that are not uploading

@Momma04

Thanks for the post.

Can you please clarify what you mean by "upload"? Can you provide the steps to illustrate the issue you are experiencing? Can you provide screenshots of what you are seeing on the Roku Smart Home mobile app so we can better understand the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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