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Using your smart home devices

Learn to set up your smart devices in your Roku house. Discover how to use Roku with your home assistant, find troubleshooting tips, and get community advice.
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Courtrb333
Reel Rookie
‎01-02-2023 09:01 PM

Motion detections photos instead of videos

Why don't I get motion videos for my events. I only get the photos of motion.  Why 

3 REPLIES 3
renojim
Community Streaming Expert
‎01-02-2023 11:32 PM

Re: Motion detections photos instead of videos

I just saw this recently, does it apply?

https://community.roku.com/t5/Cameras-doorbells/Floodlight-camera-stopped-recording-video-only-takes...

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swirsguy
Streaming Star
‎01-03-2023 12:16 PM

Re: Motion detections photos instead of videos

are you paying for the subscription? the free account only stores still pictures

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User45
Streaming Star
‎06-01-2023 01:21 PM

Re: Motion detections photos instead of videos

Long story short, All my adjustments and research with tech support, no conclusion. Bit the bullet. Hopefully, Roku Home will upgrade devices to fix issues in the future rather selling existing cameras that lag with subscribers. Lessons learned and best of luck to Roku Home cameras. (Btw..Love Roku TV so far)

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