Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kinlawgreg
Newbie

replay stopped working on live

Watching SBN live you used could hit replay and it would back up a few seconds and turn on closed captions even during a live broadcast. Not hitting replay does nothing it just pops up and says live. I really really miss this

Labels (1)
0 Kudos
1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: replay stopped working on live

Hey, @kinlawgreg.

Thanks for reaching out!

Looks like you're having some issues with the Live shows on SBN, and we’re here to help fix that!

Let's try some basic troubleshooting!

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

If that doesn't help, here's a link for extra troubleshooting tips!

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.