Hi @missy99,
Greetings from the Roku Community!
We understand you are having a problem with the BET+ channel. We're happy to assist you further. Is the issue happening on all contents/channels, or is this isolated to 1 content/channel? (Specify)
If the issue persists on one channel after attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the problem and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.
Please keep us posted if there's anything else that we can do to assist you.
Kind regards,
The Roku Community Team
John
Roku Community Moderator
