Solving playback issues

[glwoods]

when we watch or local station (kpix 5 San francisco) weather report, the volume is somtimes very low, all other volume is fine. we have a streaming stick.

[RokuJohnB]

Hi @glwoods,

Thank you for posting here in the Roku Community!

We understand you are having a problem with the audio on your local station channel. We're happy to assist you. May we know if there is an external device that is connected to the back of your TV, like a speaker? When did the issue start?

In the meantime, you try to restart your Roku streaming stick by going to settings, system, and system restart.

We look forward to hearing from you soon.

Best regards,
John

[glwoods]

There is a sound bar connected to the tv, but there is another tv with a roku stick that has the same problem, I have tried restarting both but no luck, this broblem started about a mounth ago. Thanks. Gary