Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Timtrott
Newbie

dumps movie after commercials

Jump to solution
Spoiler
Spoiler
roku streaming tv

Goes to commercials (mostly games) and then I have to search to find the movie all over again. Extremely annoying. 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuJharra-Q
Community Moderator
Community Moderator

Re: dumps movie after commercials

Jump to solution

Hey there, thanks for reaching out to the Roku community, @Timtrott!

It looks like you're experiencing an issue with your Roku device playing different movies after commercials. We want to help you out with this.

Please could you inform us of the specific channel or app that is causing you problems? In the meantime, you can try removing the channel by going to the channel tile on the Roku home screen, pressing the * key on your remote, and selecting "Remove channel." After that, give your device a restart from Settings > System > Power > System Restart. Once your Roku device restarts, head over to the Roku Channel Store and add the channel again. 

Please try doing this and see if it helps with what you're experiencing.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: dumps movie after commercials

Jump to solution

Hey there, thanks for reaching out to the Roku community, @Timtrott!

It looks like you're experiencing an issue with your Roku device playing different movies after commercials. We want to help you out with this.

Please could you inform us of the specific channel or app that is causing you problems? In the meantime, you can try removing the channel by going to the channel tile on the Roku home screen, pressing the * key on your remote, and selecting "Remove channel." After that, give your device a restart from Settings > System > Power > System Restart. Once your Roku device restarts, head over to the Roku Channel Store and add the channel again. 

Please try doing this and see if it helps with what you're experiencing.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.