Roku Community

Tinamhlman

Having issues with this Netflix error code on my Roku and doing the restart trick isn’t working .

RokuJechealR

A warm welcome to the Roku Community!

Thanks for letting us know about the error "800-3" you've been experiencing with the Netflix channel.

To ensure a seamless viewing experience, we recommend the following steps:

Update your software by navigating to Settings > System > Software Update and selecting "Check Now."
After updating the software, restart your Roku device by going to Settings > System > Power > System restart. (If you do not see a Power submenu, skip to the next step.)

Please let us know if the issue is resolved after trying these steps.

All the best,
Chel

Jecheal R.
Roku Community Moderator

RokuJechealR