Solving playback issues

[i_hate_this_tv]

menus work perfectly the home screen is flawless but when i open YouTube with visible thumbnails and untouched menus and try to play a video its literally a black screen 

EVERYTHING works excluding the one main thing these were built for

[i_hate_this_tv]

urgent

[RokuJohnB · Accepted solution]

Hi there,

A warm welcome here in the Roku Community!

We understand you are having a problem with the YouTube channel. We're happy to assist you. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

If the problem still persists, please check out this support article here.

We hope this helps.

Kind regards,
John