Solving playback issues

[49er90]

It has done this the last 2 days now. It works fine when I first turn on the TV in morning. Then I come home for lunch and launch the app and there is sound but just a black screen. All other apps work fine (peacock, paramount, NBA app).

[RokuEmmanuel-D · Accepted solution]

Thanks for posting here in the Roku Community, @49er90!

We see that you're experiencing trouble streaming the YouTube TV app, and we'd like to assist. 

What troubleshooting steps have you tried so far? If you haven't tried any, we would recommend doing the steps below: 

1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

For more troubleshooting steps, visit this support article: How do I resolve channel playback issues?

We hope this helps. Please let us know if you need further assistance.

All the best,
Emman