Solving playback issues

[Soccergirl0626]

I’m trying to watch movie The Perfect Man (2005) when I play it on The Roku Channel The Perfect Man (2011) plays

[makaiguy]

Flagging this to bring it to the attention of Roku employees @RokuDanny-R, @RokuKariza-D, & @RokuMary-F

[RokuMary-F]

Hi @Soccergirl0626,

Thanks for posting in the Roku Community!

We are unable to reproduce the issue you are experiencing. 

Can you please provide more information about the issue you are experiencing? What troubleshooting steps you are taking to reproduce this issue?

Once we have this information, we will be able to investigate further.


Best regards,
Mary

[AvsGunnar]

@RokuMary-F 

The team may have to take a second look on this one as @Soccergirl0626 is correct.

The Perfect Man (2011) stars Elise Neal, the Perfect Man (2005) stars Hillary Duff.  

The Perfect Man (2005) indicates free on Roku Channel.

The Perfect Man (2011) indicates free on Freevee Channel.

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The Perfect Man (2011) is playing when The Perfect Man (2005) is selected.

[RokuMary-F]

Hi @Soccergirl0626,

Thanks for reaching out to the Roku community!

Our Roku team has been reviewing this content closely and once more information is available I'll be sure to update this Community thread.

@AvsGunnar appreciates following up and additional info.

We appreciate your patience in the meantime.


Best regards,
Mary