Solving playback issues

[jprovan1]

The stereo option seems to work.

[Zia444]

The audio delay is back. Doh! 

I plugged directly into a USB on the TV, but it just keeps falling out of sync. I'm forced to use the Samsung Smart TV apps which stinks because my tv doesn't support  voice commands.

It's also most apparent to in YouTube but I checked it with other apps and also compared it to the smart app playback and only the. Roku lags. 

Is it just a bug? There's gotta be some kind of fix that actually works.

[RokuEmmanuel-D]

Hey there, @Zia444.

Thanks for getting back here!

We see that the issue has come back, and we'd like to know more about it.

Did you notice any recent software updates before this happened? If so, could you please provide the latest version of your Roku? (It can be found in Settings > System > About).

Please get back to us soon!

Roku Community Team

[Bugspray1974]

I just bought a Roku select & right away I noticed the sync problem. I tried everything & the only one that worked was

1 Press the Home button 5 times
2 Press the Up button 1 time
3 Press the Rewind button 2 times
4 Press the Fast Forward button 2 times. This will freeze your tv for a bit but it will then reboot itself  

im auto on preferred streaming & digital output format is stereo. Not sure if these settings matter but it seems ok now. 
I did all this about 24 hrs ago & so far the problem has been fixed. Good luck.

[Bugspray1974]

Forgot to mention I’m running a soundbar through optical.