Solving playback issues

[RokuJohnB]

Hi @Netcom,

Thanks for posting in the Roku Community!

We understand you're having a problem with the commercials or ads on your TV since the Weird Al advertisement comes three times in a row. Help is here, but we will need more details. Could you provide us with a photo or video of your running issue? In what time frame are you seeing the ads or commercials?

With detailed information, we will be able to assist you further.

Thanks,

John

[Anonymous]

This won't end well.

[Brasha]

Between the weird Al and Martha Stuart commercials CONSTANTLY playing at EVERY break, makes us contemplate getting the fire stick. We really enjoy the roku but COME ON what ever happened to PRODUCT advertising 

[mljackson1269]

This commercial sequence is driving me crazy as well. Found this thread searching on Google and found several more complaints on other forums for this exact same commercial sequence. Apparently Roku doesn't care about their users because there is no way they couldn't know about this issue as long as it has been going on. All us users are asking is to change up the commercials because they don't drive us crazy but I guess that is too much to ask.

[Murdock1]

Stop stop stop please 😫!I can't take it anymore I'm about ready to put my Roku TV in my fire pit and start a big fire under it and Stream it live on FB..While my son records it and will upload it to YT..I'M NOT KIDDING..It's been about a year now and Al's got to go or I'm  burning it and going back to cable TV..

[KimW6]

Make it pay per view! I'd like to see that.  Mail the burned out Roku device back to them, too... lol

[Murdock1]

B.S.Chel!..Are you really real?!Orrrr???Are you a scripted bot!?!..I don't know nor do I beltve nothing can be done about that nauseating,totallly lame Al Yank & Martha and yea!..Stop it !.No kudos to you and a big thumbs down for you!..Jeff

[Murdock1]

Ok Einstein what do you mean wrong info!

[Murdock1]

Ha Carly check it out it's only been about a year for thathis lame,nauesting,ridicoulous,commercial!..Are you Real or a Scripted Bot!?..I don't know!..Stop the madness or I'm going to livestream on F.B. me,lighting fire to my Roku tv in my fire pit!..My son will also record me doing it and telling why and upload it to his Y.T. channel! I'm not kidding!..I'm 69yrs young and wow is all I can say!..I'm a burning and filming and going back to cable!..Jeff

[History101]

Carly,

I want to support what's being requested here. That commercial and it's being played over and over has gotten to the point where I am simply avoiding the programming now and leaving my TV either muted or off. It is inane and it is seriously annoying to listen to that garbage all day over and over. Please lose the Weird Al nonsense.