Hi @PepperApril,
Thanks for reaching out here in the Roku Community!
We would like to know the issue you've been having with your device so we can offer you some help. Would you mind elaborating on the issue you've been experiencing? When did the issue occur? In addition, what specific troubleshooting steps have been taken to resolve the issue?
With more detailed information, we will be able to assist you further.
Best regards,
Chel
Jecheal R.
Roku Community Moderator
