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Does anyone else have a problem with the volume on commercials being very loud while the volume on shows/movies is so low that you have to turn the volume way up. This causes the already loud commercials to blast so loud that it could wake the dead. I am very uncomfortable with this as I do not want to wake my neighbors. I have to hold the remote and mute all the commercials as soon as they come on. Very annoying... I do not watch Roku as much as I would like due to this issue and I never listen to commercials. No great loss there... 🙂
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Hi Community users,
We will be locking this thread because of its outdated status. If you still have issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.
When creating a new thread, please make sure to provide the following details:
- When did this issue first start occurring?
- What Roku model device are you using?
- Which streaming channels are you experiencing this issue on?
- Which specific ads and specific content you are having an issue
- Steps to reproduce the issue you are seeing and what exactly the behavior is that you are experiencing?
Note: We'll mark this post as solved for visibility and as a reference for other users.
Best regards,
Roku Community Team
Roku Community Moderator
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Re: Volume is too loud on commercials too low on shows/movies
Yes, it's awe full.I can't watch it anymore.
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Re: Volume is too loud on commercials too low on shows/movies
YES! Haha, I had to. It's so bad I don't watch it at all anymore. It's at least 3 times louder than the show I try to watch. I hope they fix it soon. On the other hand PLUTO TV is pretty good.
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Re: Volume is too loud on commercials too low on shows/movies
@Tedorikk wrote:Does anyone else have a problem with the volume on commercials being very loud while the volume on shows/movies is so low that you have to turn the volume way up. This causes the already loud commercials to blast so loud that it could wake the dead. I am very uncomfortable with this as I do not want to wake my neighbors. I have to hold the remote and mute all the commercials as soon as they come on. Very annoying... I do not watch Roku as much as I would like due to this issue and I never listen to commercials. No great loss there... 🙂
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Re: Volume is too loud on commercials too low on shows/movies
We have the same problem. It started very recently. It is extremely annoying. Even my wife, who hates spending money on electronics, has suggested getting a new TV--and we have had this one less than a year. It is a 55" TCL. OS is 9.3
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Re: Volume is too loud on commercials too low on shows/movies
On my 50" TCL Roku TV it's just the Roku channel itself. Doesn't happen on any other channels.
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Re: Volume is too loud on commercials too low on shows/movies
Same here on my TCL 50" Roku TV. We don't watch Roku as much because of this, but when we do, I use the mute button for all the commercials. It's annoying to do that, but I'm getting good at the switch.
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Re: Volume is too loud on commercials too low on shows/movies
Yes I have the same problem with my Roku TV. I thought the some government made a law or a regulation against this issue??? And obviously we are being short-changed on Roku TV volume, is it because Roku people want us to buy Roku speakers??? My family has a Hisense brand and is waaay better because even background noise on action movies are not overbearing and commercials are the same volume level as movies and shows.
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Re: Volume is too loud on commercials too low on shows/movies
I have the same problem. It makes you wonder if they review these comments because it doesn’t change.
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Re: Volume is too loud on commercials too low on shows/movies
I fixed it. Stopped watching the Roku channel.