Solving playback issues

[Tedorikk]

Does anyone else have a problem with the volume on commercials being very loud while the volume on shows/movies is so low that you have to turn the volume way up. This causes the already loud commercials to blast so loud that it could wake the dead. I am very uncomfortable with this as I do not want to wake my neighbors. I have to hold the remote and mute all the commercials as soon as they come on. Very annoying... I do not watch Roku as much as I would like due to this issue and I never listen to commercials. No great loss there... 🙂

[Rkook]

Yes, it's awe full.I can't watch it anymore.

[sherm71tank]

YES!  Haha, I had to.  It's so bad I don't watch it at all anymore.  It's at least 3 times louder than the show I try to watch.  I hope they fix it soon.  On the other hand PLUTO TV is pretty good.

[Jrbaker1437]

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@Tedorikk wrote:

Does anyone else have a problem with the volume on commercials being very loud while the volume on shows/movies is so low that you have to turn the volume way up. This causes the already loud commercials to blast so loud that it could wake the dead. I am very uncomfortable with this as I do not want to wake my neighbors. I have to hold the remote and mute all the commercials as soon as they come on. Very annoying... I do not watch Roku as much as I would like due to this issue and I never listen to commercials. No great loss there... 🙂

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[countryphd]

We have the same problem. It started very recently.  It is extremely annoying. Even my wife, who hates spending money on electronics, has suggested getting a new TV--and we have had this one less than a year.  It is a 55" TCL.  OS is 9.3

[sherm71tank]

On my 50" TCL Roku TV it's just the Roku channel itself.  Doesn't happen on any other channels.

[Irony58]

Same here on my TCL 50" Roku TV. We don't watch Roku as much because of this, but when we do, I use the mute button for all the commercials. It's annoying to do that, but I'm getting good at the switch.

[nrschris]

Yes I have the same problem with my Roku TV.  I thought the some government made a law or a regulation against this issue???  And obviously we are being short-changed on Roku TV volume, is it because Roku people want us to buy Roku speakers???  My family has a Hisense brand and is waaay better because even background noise on action movies are not overbearing and commercials are the same volume level as movies and shows.

[DJayne]

I have the same problem. It makes you wonder if they review these comments because it doesn’t change.

[sherm71tank]

I fixed it.  Stopped watching the Roku channel.