Solving playback issues

[akbelliott]

Is Roku able to recreate this problem on its own? This doesn't happen for me on YouTube, but it does occur on Apple, Netflix, and Prime. I suspect an HDMI cable that may need replacing—just some random thoughts.

[RokuDanny-R]

@akbelliott

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny