Solving playback issues

[nedelka15]

I'm unable to watch peacock on all TV in my house 

[RokuTakashi]

Hi, @nedelka15

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing this information with us, and we're sorry to hear about this. We would recommend following the troubleshooting steps that we'll provide below to resolve the issue. Kindly follow the instructions in order for a more effective result.

1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

If the issue persists after performing the provided troubleshooting step, you may want to contact the channel provider's support directly and inquire further about this issue for a workaround that needs an update on their end to resolve this since most channels on the Roku platform are designed and maintained by the channel providers themselves.

All the best,
Kash

[RokuMaryEF]

Hi Community Users,

We are locking this thread because the information may need to be updated.

If you are still experiencing issues related to the original topic, here are a few steps you can take:

1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!

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Thank you,
The Roku Community Team