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Re: Chosen App Crashes constantly
I set the resolution on my ROKU device to 1080P from 4K. It now works. This is only a patch but people can watch season four.
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Re: Chosen App Crashes constantly
Thank you! Worked like a charm. I feel as if there are all sorts of things happening to keep people from seeing this show. God bless!!♥
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Constant crash of The Chosen App
So frustrating! Hoping there will be a solution soon to the Chosen App crashing constantly and then the screen on the tv going blank.
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Re: Constant crash of The Chosen App
@laurahc84, have you seen this lengthy thread?
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
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Re: Chosen App Crashes constantly
Same thing here. Roku 4760X - Roku Utra. Software version 13.0.0 build 24056-46 and a LG 4K TV.
On Automatic (4K) the video stops a few seconds into any (only tried season 4) episode.
Changed the Roku to 1080P and it plays fine.
Thanks to those who posted the workaround!
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Re: Chosen App Crashes constantly
Oops forgot to add using Chosen App Version 2.3 (also removed app and reloaded with no change)
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Re: The Chosen App Season 4 Issues
I also have similar problems with my newly installed LG model C3 smart TV. Since this TV's system does not have inherent support for Roku, so I configured my 3810x Roku as a streaming device. All TV apps except the Chosen App anomaly seem to playback sufficiently. While The Chosen seasons 1 - 3 episodes and their respective discussion videos perform playback correctly, the new season 4 unlocked episodes and respective discussion videos specifically will video-lock (freeze) about 4 seconds after launch, while their audio portion continues. Eventually a non-numbered playback error prompt is displayed. I verified use of the latest Roku version 13 and latest Chosen version 2.3 . Appreciate your help
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Re: Chosen App Crashes constantly
That is what I was going to post. How could one know it is working for most users.
Same symptom for me, video freezes but audio continues. And if I play a livestream(no longer live) it works.
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Re: Chosen App Crashes constantly
I contacted Chosen customer support via email, haven’t heard back.
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Re: The Chosen App Season 4 Issues
It doesn't work on the firestick either. It lets me Q up the movie but won't play. Goes dark. Also I am hearing impaired and when I try to put subtitles on it kicks me out of the app all together.