Solving playback issues

[Dlynntk]

On YouTube S4 ep1 'ends' & Dallas comes on to say "The entire episode is only available on The Chosen app."

Are you kidding?! That just adds insult to injury. It's now been several days since these issues began and they still are not resolved. More bad PR is not what this mission needs. Seriously, someone needs to man the helm & get this ship out of troubled waters - now.

[KeizrMike]

No matter how many times we try removing then adding The Chosen app, we can’t even get the app to start. 

[Bweems71]

This solution does not work. Tried all of that. 

[Tishamills]

Thanks for the information. I hope Dallas can get the technical support to fix it as soon as possible.

[binsko]

Deleted app and reloaded it on my roku device and it still does not work.  Looks like roku still has the old app on.  The new app (with the fish in the app logo) is not available. @roku

[Dlynntk]

It's not the entire episode. They pre-empted it and direct you to the app . . . where you cannot view it at all. So this is not a solution. 

[Dlynntk]

Did you verify that S4 ep1 can be viewed in its entirety on a computer? If so, can it be cast to a tv, or does everyone need to gather around the computer? I don't have one, so I'm asking 🙂

[Dlynntk]

First solution I've seen that works. Thank you!

[renojim]

@JudyG, it looks like it can still be added from the Channel Store website, but until The Chosen fixes their junk app, there's not much sense in it.  Roku has nothing to do with it and cannot and will not fix someone else's app.

[Nike3511]

Thursday June 6th, As of 6am central time - the chosen app has a huge update out - My Roku TV is now working fine!  Update the app everyone