Solving playback issues

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RokuTakashi
Community Moderator
Community Moderator

Re: The Chosen App Season 4 Issues

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Hi, Community users.

We acknowledge your concern regarding The Chosen App.

Kindly be advised that the channel provider has been made aware of the issue, and they are now working on an update with the app. You can refer to @Ctluther's post above this thread regarding the response of the channel provider.

Once an update has been officially released, you can update the channel by Highlighting it on your channel lineup on the Home Screen, then press the Star (*) button where you can see the "Update" option.

We hope you find this information helpful. Please feel free to contact us for any further concerns or inquiries.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
Kcarr466
Newbie

Re: Chosen app on Roku - Season 4

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Mine worked well with no issues

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Bobs8151
Newbie

Re: The Chosen App Season 4 Issues

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I am having the same problem  as you

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Bobs8151
Newbie

Re: The Chosen App Season 4 Issues

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I want to watch season 4 episode 1 

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Re: Chosen app on Roku - Season 4

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My Chosen app on my Roku isn't working either. I was able to watch it on my phone but the Chosen app would kick me back to the Roku home screen. I updated the app but still no luck 🫤 any other ideas I can try? 

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renojim
Community Streaming Expert

Re: Chosen app on Roku - Season 4

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@Moviegirl76, read the thread.  The Chosen is aware of the problem and only they can fix it.  Try watching it using the YouTube app.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Re: The Chosen App Season 4 Issues

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 Can you please tell me how to update the app? Mine says v. 2.1 but I don’t see anything that says to update it.

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JudyG
Newbie

The Chosen app with updates not available.

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It’s Wednesday, June 5.  I decided to delete the app since it wouldn’t update. However, when I tried to download it again, I found it’s no longer available in Roku’s Streaming Store. My TV is a Samsung with an external Roku connection. 
Personally, I’m disappointed with the instruction that we trouble shoot this with our carriers. As an oldie goldie old lady, that’s not really something I can easily do. 

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Re: Chosen App Crashes constantly

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All of your advice was followed and it still is not loading season 4 of the Chosen on the Chosen App.  

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jtafuri
Reel Rookie

Re: Chosen App Crashes constantly

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NO, WHAT YOU POSTED DOES NOT WORK 

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