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AnimeFan1985
Reel Rookie

Unable to resinstall the YouTube app

It was working fine last night. And it was working earlier today. Is currently 8:48 p.m. Central Time. I thought all was good. Then I tried to click on the app. But every time I would click on it, it kept telling me to check internet connection. But the other apps were working fine. It just kept doing it so I saw on Google to uninstall it. I uninstalled it now I cannot redownload it. It just tells me "cannot download YouTube". When I go to the actual Roku website it says that the YouTube app is installed, I don't understand? I checked for system updates, that didn't fix it. It is a Roku Express. 

Specs:

Model: 3930RW

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2 REPLIES 2
AnimeFan1985
Reel Rookie

Re: Unable to resinstall the YouTube app

Solved, used the roku app linked the device in the app and launched YouTube. It is working fine now. Yay hope this helps someone. 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Unable to resinstall the YouTube app

Hi @AnimeFan1985,

We are glad to hear that you were able to fix the issue with your YouTube app not being able to reinstall on the Roku device.

If you have any other Roku-related concerns, please don't hesitate to contact us again.

For further Roku support, you can:
  • Create a post here in the Roku Community
  • Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Cheers,
Roku Community Team

Riamie D.
Roku Community Moderator
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