Solving playback issues

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RokuMaryEF
Community Moderator
Community Moderator

Troubleshooting "Can't Run Channel" and "Insufficient Memory" Errors

Hi Roku Community users,

Encountering a "Can't run channel" or "Insufficient memory" error on your Roku device? Let's work together to resolve this issue.

Screenshot 2024-11-14 020214.png

 

Here are some steps to troubleshoot:

Network Connection Issues:

Insufficient Storage:

  • Remove Unnecessary Apps: Free up storage space by removing apps you no longer use. Refer to our guide on how to remove apps from your Roku device [invalid URL removed].
  • Expand Storage (if applicable): If your Roku device has a microSD card slot, you can expand its storage capacity.

Additional Troubleshooting:

  • Restart Your Roku Device:
    1. Press the Home button on your Roku remote.
    2. Navigate to Settings > System > Power.
    3. Select System restart.
  • Unplug and Replug: Unplug your Roku device from the power source, wait 10 seconds, then plug it back in.

By following these steps, you should be able to resolve the "Can't run channel" and "Insufficient memory" errors. If you continue to experience issues, please feel free to reach out to Roku support for further assistance.

Happy Streaming! 💜

Best regards,
The Roku Community Team

Mary E.
Roku Community Moderator
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