Solving playback issues

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jenlan13
Binge Watcher

Re: The Fox News app freezes and won't load past 13%

Tell your people to stop with the BS nonsense please. This has gone on too long. Maybe something Trump will look into. 🤔 

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jenlan13
Binge Watcher

Re: The Fox News app freezes and won't load past 13%

Have you seen other posts from people saying that they never have issues when streaming from a Roku TV? It is only only a Roku stick or device? So, if it's a Fox news app issue, why wouldn't it happen on all TVs? Also, if the code wasn't written correctly for Roku, why wouldn't the app just not work at all or wouldn't there be errors daily? This happens in a pattern. Explain that please. 

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jenlan13
Binge Watcher

Re: The Fox News app freezes and won't load past 13%

Please stop lying. How often do you do an OS update? Every 24-48 hours? You're telling me every app available on Roku is sitting by just waiting to see something needs to be changed with each update? And...it seems with each update Fox News is the only one that needs something updated? Please, I'm not buying it and I don't think the rest of them are either. I'll be getting in contact with someone at Fox News to ensure they know of this issue if it continues. It's BS. Jessie Waters Primetime loves BS like this. 

Jpd256
Newbie

Re: Fox News not working past 13%! New thread!

11/16/24   Having the same issue with Fox News Channel App as you stated. Just Spins when I click on watch now. . I am using Breezline.net and it loads successfully.  

OK , Roku , Trump won the election, MSNBC is getting sold and CNN is laying everyone off. How about fixing it already

AdaBeta27
Streaming Star

Re: Fox News not working past 13%! New thread!

11/17/24    I have the same issue going on with the two Rokus that members of the household use to watch Fox News, except it stalls with the spinner and says 26%, which, I'm noting here, is *exactly* double 13%.   The mystery deepens... obviously some kind of conspiracy is afoot.    Fox News viewers are now 2x as __cked on this Roku platform, or something?? I know my mother is absolutely furious.   🤣  I don't watch Faux News and could not care less.  But I am house tech support and thus obliged to try to get the problem solved.    I submitted a complaint to Fox and got a reply on Friday asking for more information and equipment specs and app versions.   I answered their email on Saturday but they probably don't work weekends.

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MetalMan55
Binge Watcher

Re: The Fox News app freezes and won't load past 13%

I'm having the same issue too, albeit that mine buffers at 33%.  App will work for a while, maybe 30-60 minutes and then seems to freeze when FoxNews goes to commercial.

This has only been happening for me over the last 3-4 weeks.  Worked fine prior to that.

Only change has been moving from cable internet (600Mbps) to fiber (symmetrical 1Gbps)...so, I should have plenty of internet speed.

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MagaBabe
Newbie

Re: The Fox News app freezes and won't load past 13%

Here is something I just tried. On the Fox news app, scroll down to system settings. Uncheck AUTOPLAY. No more spinning wheel at 13% ! Mine has been fine for an hour now. The Roku Fox news app has become unusable lately , hope this is a permanent fix.

MetalMan55
Binge Watcher

Re: The Fox News app freezes and won't load past 13%

OK..thanks.

My Autoplay was "Off"...I turned to "ON"...we'll see if this helps.

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MetalMan55
Binge Watcher

Re: The Fox News app freezes and won't load past 13%

OK...FoxNews App worked all afternoon with no buffering.  Fingers crossed that this was a permanent fix.

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jenlan13
Binge Watcher

Re: The Fox News app freezes and won't load past 13%

I can only get to settings when the app freezes now bc they have removed it from my home page. It just frozen and I went to settings and turned off auto-play. Fingers crossed. It's been working better the past few days...when it freezes it seems to unfreeze itself somehow. I've been sick, so I haven't been vocal. Lol. 

Anyone have suggestions for me when I get rid of Roku? Fox is the #1 priority. 

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