Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jeff94_mn
Channel Surfer

Re: Tablo 4 not working after 14.0 update

Jump to solution

This worked for me -

Changed "Digital output format" (Roku Audio menu) to Custom and Dolby - NOW IT WORKS.

I think this has to do with the HDMI version of the device the Roku is connected to.

0 Kudos
Pdxpdr46
Reel Rookie

Re: Tablo 4 not working after 14.0 update

Jump to solution

Bull**bleep**!

Memolon1
Binge Watcher

Re: Tablo 4 not working after 14.0 update

Jump to solution

Hi ,which version of HDMI are you using? please!!! To do a test, thank you!!! 

0 Kudos
Yampyboy
Channel Surfer

Re: Tablo 4 not working after 14.0 update

Jump to solution

Hello Jeff ! You said ‘Now It Works ‘ when u changed tu Dolby Digital . I said that I also changed from auto tu Custom then DDPlus bt I ve no sound . Do u ve sound wth the Dolby Digital Plus?TKU 

0 Kudos
jeff94_mn
Channel Surfer

Re: Tablo 4 not working after 14.0 update

Jump to solution

It looks like the Denon AVR-X3000 is 2013 ish vintage and from the below website I would say that it is ver 2.0 since 2.1 was not released until 2017.

https://www.stuff.tv/features/hdmi-explained/

 

0 Kudos
jeff94_mn
Channel Surfer

Re: Tablo 4 not working after 14.0 update

Jump to solution

I have picture and audio playing in Dolby.

0 Kudos
jeff94_mn
Channel Surfer

Re: Tablo 4 not working after 14.0 update

Jump to solution

@YampyboyDid you check your TV sound settings? Are you using HDMI-ARC? I know I had a Comcast box that was not working right a few years ago and I had to change the HDMI settings (I forget the exact details of that - I think that was a picture issue).  HDMI is great when it works but I have spent many hrs fighting with it too.

0 Kudos
Yampyboy
Channel Surfer

Re: Tablo 4 not working after 14.0 update

Jump to solution

TKU Jeff! 

0 Kudos
Memolon1
Binge Watcher

Re: Tablo 4 not working after 14.0 update

Jump to solution

Hi , yesterday I tried many different HDMI cables and played with the 3 different tvs that I have on the settings and nothing!!! Definitely Roku Please fix this it is the 4 week with no OTA and Recording channels 

Yampyboy
Channel Surfer

Re: Tablo 4 not working after 14.0 update

Jump to solution

Sorry ur going thru ths ! I was told tu switch from auto tu custom tu Digital Dolby Plus by going intu settings & audio . The downside is like I’m experiencing presently there’s no AUDIO only a lovely Picture .im looking at Tablo on my iPhone & Ipad .Sadd 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.