I bought a brand new TCL Roku TV and it will not play Netflix. It gives a ui-800-3 error. I’ve updated the TV and app, rebooted the TV, and rebooted my router many times already.
Hi @Lancasterbob,
Welcome to the Roku Community!
Thanks for letting us know about the trouble you've experienced with the UI-800-3 error on the Netflix channel and the steps you took to fix the problem.
Kindly follow these instructions to resolve this issue:
For more detailed information, visit our Support article about how to resolve a channel playback issue.
Please keep us posted, and we'll continue assisting you from there.
All the best,
chel
Hi @Lancasterbob,
Welcome to the Roku Community!
Thanks for letting us know about the trouble you've experienced with the UI-800-3 error on the Netflix channel and the steps you took to fix the problem.
Kindly follow these instructions to resolve this issue:
For more detailed information, visit our Support article about how to resolve a channel playback issue.
Please keep us posted, and we'll continue assisting you from there.
All the best,
chel
I have already tried that many times with no luck.