Hi, @Davidvaldes
Thanks for posting, and welcome to the Roku Community.
Welcome to the Roku Community!
Please be aware that we support English in the Roku Community and translate to respond to an unsupported language to understand the issue or inquiry.
We're here to assist. What Roku-model device are you using? Are you encountering error messages or codes? In addition, have you tried disconnecting the power from your Roku device for 30 seconds to 1 minute and then plugging it back in again to see if you are still seeing the issue occur?
Please keep us posted, and we'll continue assisting you from there.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
