Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
renojim
Community Streaming Expert

Re: No signal with streaming stick +. HELP!

@Jayaygee, if you're getting a "No signal" message and blank screen on your TV then the stick or its power supply may have died.  The stick has a light on it that comes on when you connect the power.  If there's no light try another USB power adapter like the charger for a phone or tablet.  If the stick is less than a year old it should still be under warranty.

Step by step instructions for returns and warranty replacements | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.