Solving playback issues

[CVK]

I am having recurring streaming problems from my various Premier+ units since having upgraded to higher speeds. Is there a streaming speed limitation on these units? Multiple apps hang or give me errors - SlingTV, Netflix and Peacock. I have tested on two different Premier+ units with same problem. Yet my new Roku TV does not have the same problem.

[RokuJohnB]

Hi @CVK,

Thanks for posting here in the Roku Community!

We understand you are having a problem with the Roku Premiere+. We're happy to assist you. Can you please provide the following information below?

• Could you provide us with the error message or code that you are seeing?
• What troubleshooting steps have you taken so far?

We'll wait for your response.

Thanks,
John