Solving playback issues

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Rmars003
Newbie

Static from my Roku TV...

Hello,

I am having this same issue with static, it wasn’t always like this, sometimes turning the tv off and then on again would make the static go away, but now nothing works. I’ve tried to update, played around with all of the audio settings in multiple apps and the tv settings, I even tried the factory reset. Seeing that many people are having this problem, I think I wasted my money buying this TV, unless you have another solution, that would be greatly appreciated. Thanks #sharprokutv

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Static from my device (not TV)

Hi @Rmars003,

A warm greeting to the Roku Community!

We appreciate you for bringing this to our attention, and we understand the information you have shared with us. Would you mind asking about the details of your Roku TV, such as its brand and model? In addition, is this issue happening to a particular channel or generally happening when the TV produces audio? Further, when did you first notice this issue?

We're looking forward to hearing back from you.

All the best,
Kash

Takashi O.
Roku Community Moderator
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