Solving playback issues

[Bill150]

When I use my android phone with headphones to listen to audio of tv shows, Most of the time I hear a slight background of static.  My android has totally clean sound on anything else I listen to through my Samsung S8+.  When listening through the tv speakers everything is clean sounding. I own the Roku Express 4K plus. Thank you in advance.

[RokuKarla]

Hello @Bill150

Thanks for reaching out here in the Community!

We'd like to gather more information about the issue you're running into. Does the issue only occur on a specific channel or all channels on your Roku device? Have you tried using another mobile device if it happens as well?

Please keep us posted and we'll continue assisting you from there.

Regards,
Karla