Solving playback issues

[Teena2]

I have the CTV Channel but it wont let me acitivate or sign into the locked shows . I get the code but it wont work

[RokuKariza-D]

Hi @Teena2 

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to CTV's customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

We appreciate your understanding.

All the best,
Kariza