Solving playback issues

[JJGSR]

Tried playing random videos and Videos from channels I follow on the Rumble app. None of the videos will play back. I tried logging out and logging back in. I tried removing the app and reinstalling it. The app works fine on my phone. Which leaves me to believe.That is the app that is on the roku that is at fault. I hope that there is a fix for this.

[RokuJohnB · Accepted solution]

Hi @JJGSR,

A warm welcome here in the Roku Community!

After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

If there's anything else that we can do to assist you, please keep us posted.

Kind regards,
John