About a month after I bought my Streambar it made a LOUD POP.
Since it continued working, I thought no more about it.
As time went on, the sound would FLUCTUATE during a show… mostly lower. It has progressively gotten worse. I now have to hold the remote in my hand to adjust the sound UP or DOWN to combat the severe fluctuations. This happens as many as 10-12 times in a half hour show.
Occasionally, the sound will suddenly go to screaming FULL VOLUME and will be distorted… so loud it scares my animals out of their wits.
Bottom line, my Streambar has become unusable. I am asking if Roku will warranty this item or is it now just a paper weight?
Hello @Texgeoas,
Thank you for keeping us in the loop. We understand that you're having issues with your Roku streambar. To address the crackling and breaking up of the speakers, we recommend trying the following troubleshooting steps:
If the issue is persistent after doing so, please provide us with the following details:
Once a few more pieces of information have been gathered, we will be able to pass them along to the appropriate support team to investigate further. We look forward to hearing back from you.
Sincerely,
Janadee
Hello @Texgeoas,
Thank you for keeping us in the loop. We understand that you're having issues with your Roku streambar. To address the crackling and breaking up of the speakers, we recommend trying the following troubleshooting steps:
If the issue is persistent after doing so, please provide us with the following details:
Once a few more pieces of information have been gathered, we will be able to pass them along to the appropriate support team to investigate further. We look forward to hearing back from you.
Sincerely,
Janadee